| Reason for care | Where to look | What not to assume |
|---|---|---|
| Scheduled preventive visit | The wellness service list and allowance | An annual checkup benefit also pays an examination for a new injury |
| Unexpected physical injury | The accident definition, exclusions and cost-sharing terms | Every problem first noticed suddenly is an accident |
| Disease or unexplained symptoms | The illness portion, if one exists | Wellness testing creates general illness coverage |
These are questions to guide reading, not a medical classification. A veterinarian determines why a service is needed; the contract determines its insurance treatment. The same laboratory test can be preventive screening on one visit and investigation of symptoms on another.